Complimentary standard shipping on orders $99 or more.

Terms of Service

Last updated: Feb 14, 2022

Prices and Delivery

Maison Berger’s goal is to deliver its Items in perfect condition and in the shortest possible time.

Maison Berger’s ONLY offers Standard Shipping (2-6 days). Shipping charges are based on weight; for orders that weight up to 4.99lb shipping is $4.90. For orders that weigh 5lb or more shipping is $19.90. We offer shipping for all deliveries to addresses in the continental United States for a minimum purchase of $16. Complimentary STANDARD SHIPPING on orders of $99 or more (YOUR ORDER TOTAL MUST EQUAL $99 or more AFTER DISCOUNT CODE to receive the complimentary shipping. The promotion will be applied automatically to the qualified orders.

All Items are shipped via UPS and our fulfillment service is Amazon warehouses (FBA), insured by Maison Berger while in transit until it is delivered to the User. The Confirmation Email will include a tracking number for the package.

Please note, that our lamp fragrance refills and lamps diffusers CANNOT be shipped to California. Maison Berger has the right to cancel any order with a Californian shipping address.

In the event an Item is not delivered within the time frame specified at ordering, Maison Berger will endeavor to rectify the situation as quickly and as practically as possible.

Should the package be damaged during the shipping and delivery process, Users must immediately notify the shipper upon receipt, otherwise the delivery will be accepted as conform and no further claim will be accepted by Maison Berger.

Should both the package and the Items be damaged during the shipping and delivery process (except through mishandling by the User), the User may claim a new delivery or a refund from Maison Berger.

All new orders are deemed separate and each is treated individually.


Intellectual Property

The Maison Berger Website is owned and operated by Maison Berger. Maison Berger owns the copyright with respect to all content on the Maison Berger Website. Any reproduction, representation, modification, adaptation, or use of any of the elements of the Maison Berger Website constitutes an infringement that could incur civil and criminal liability of its author. Additionally, the Maison Berger Website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.

Nothing contained in the Maison Berger Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Maison Berger Website or any information displayed in the Maison Berger Website, through the use of framing or otherwise, except: (i) as expressly permitted by these General Terms and Conditions; or (ii) with the prior written permission of Maison Berger or the prior written permission from such third party that may own the trademark or copyright of information displayed in the Maison Berger Website.

The User who has a personal Internet website and who wishes to place, for a personal use, on his website, a simple link directly to the home page of the Maison Berger Website, must ask for authorization from Maison Berger. In addition, any hypertext link to the Maison Berger Website and using in particular, framing, deep‐linking, in‐line linking, or any other techniques of deep link is strictly prohibited. Furthermore, any link referring to all or part of the Maison Berger Website, even considered tacitly authorized, must be removed on a simple request by Maison Berger.

Mobile Message Service Terms and Conditions

The Maison Berger USA mobile message service (the "Service") is operated by Maison Berger USA (“Maison Berger USA”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Maison Berger USA SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Maison Berger USA through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Maison Berger USA. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to 1-844-578-8634 in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Maison Berger USA mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to 1-844-578-8634 or email . 

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


Force Majeure

Maison Berger shall not be liable in any way for any damage, loss, cost or expense arising out of or in connection with any delay, restriction, interference or failure in performing any obligation towards the Users caused by any circumstance beyond its reasonable control, including, without limitation, acts of God, laws, statutes, ordinances, regulations, legislative measures, acts of governments or other administrative measures, orders or decrees of any court, earthquake, flood, fire, explosion, war, terrorism, riot, sabotage, accident, epidemic, strike, lockout, slowdown, labor disturbances, difficulty in obtaining necessary labor or raw materials, lack of or failure of transportation, breakdown of plant or essential machinery, emergency repair or maintenance, breakdown or shortage of utilities, delay in delivery or defects in goods supplied by suppliers or subcontractors (“Force Majeure”).

Upon the occurrence of any event of Force Majeure, Maison Berger shall promptly inform the Users by written notice thereof specifying the cause of the event and how it will affect its performance of its delivery obligations listed in the Confirmation Email. In the event of any delay, the obligation to deliver the Items shall be suspended for a period equal to the time lost by reason of Force Majeure. However, should a Force Majeure event continue or be expected to continue for a period extending to more than two (2) months after the expected delivery date, Maison Berger is entitled to cancel the order and refund the User, without any further liability to the User.

Governing Law

These General Terms and Conditions are governed by the laws of the State of New York, without giving effect to its conflict of laws provisions. The User hereby irrevocably and unconditionally consents to submit to the exclusive jurisdiction of the state and federal courts located in the State of New York, for any action, suit or proceeding arising out of or relating to these General Terms and Conditions or its use of the Maison Berger Website, including related services or products.


Users acknowledge and agree that these General Terms and Conditions constitute the complete and exclusive agreement between Maison Berger and Users concerning the use of the Maison Berger Website and any purchase by Users of any Items, and supersede and govern all prior proposals, agreements, or other communications. Maison Berger reserves its right to change these General Terms and Conditions at any time and always encourages Users to review these General Terms and Conditions regularly to ensure full awareness. Any changes are effective immediately upon posting on the Maison Berger Website. Users’ continued use of the Maison Berger Website constitutes their agreement to all such General Terms and Conditions.

If any provision of these General Terms and Conditions is found by a court of competent jurisdiction to be invalid, then the Users agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these General Terms and Conditions will remain in full force and effect.

Maison Berger may, with or without prior notice, terminate any of the rights granted by these General Terms and Conditions. Users shall comply immediately with any termination or other notice, including but not limited to, as applicable, by ceasing all use of the Maison Berger Website.

Maison Berger reserves its right to refuse to supply Items to any person for any reason whatsoever, to withdraw any Items from the Maison Berger Website at any time and/or remove or edit any materials or content on the Maison Berger Website. Maison Berger will not be liable to Users or any third party by reason of Maison Berger’s (i) withdrawing of any Items from the Maison Berger Website, whether or not such Items have been sold (ii) removing or editing content on the Website, (iii) refusing to process a transaction or (iv) unwinding or suspending any transaction after processing has begun.